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Order Processing

All orders are processed after successful payment confirmation.

Orders are packed carefully to ensure product safety during transit.

Delivery Timeline

Products are generally delivered within 6–7 working days from the date of dispatch.

Delivery timelines may vary due to location, courier partner, weather conditions, or unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be clearly mentioned at checkout.

Any additional charges levied by courier partners for remote locations must be borne by the customer.

Delayed Delivery

While we strive to meet estimated delivery timelines, delays caused by third-party logistics providers are beyond our control.

Ecosoft India will not be liable for delays but will assist customers in tracking shipments.

Cancellation Policy

Orders can only be canceled before dispatch.

Once the order has been shipped, cancellations will not be accepted.

To cancel an order, contact us immediately at ecosoft1407@gmail.com with your order number.

Contact Information

For any questions related to returns, refunds, shipping, or cancellations, you can contact us at:

Website: https://www.ecosoftindia.in/
Email: ecosoft1407@gmail.com